Privacy Policy & Data Protection

Mitrama Electricals & Electronics Ltd ("M-Hub", "we", "our") is committed to protecting customer personal data in compliance with the Nigeria Data Protection Act (NDPA) and applicable regulations.

1. Information We Collect

When you browse our storefront, place orders, or use the M-Hub mobile application, we collect essential data required for fulfillment:

Contact details: Full Name, Phone Number, Email Address, Delivery Address.
Transaction data: Purchased items, order totals, payment method references (processed securely via Paystack).
Technical logs: Device FCM push tokens (mobile app notifications) and standard HTTP access logs.

2. How We Use Your Data

Your data is strictly utilized for:

Processing and delivering orders within Bauchi and regional destinations.
Sending order status updates via SMS, Push notifications, or Email.
Enforcing legal compliance, warranty claims, and accounting standards.

3. Data Retention & Account Deletion Right

Per NDPA and App Store rules, you have the right to request deletion of your account and personal identifying information (PII) at any time.

You can initiate instant PII anonymization via our Account Deletion Request Page or directly inside the M-Hub Flutter app under Account Settings.